Returns Policy

How do I return an item?

30 day Returns Guarantee

We offer all our customers a no quibble refund policy on all items returned in the same condition within 30 days of purchase.

We provide refunds for incorrectly dispatched items or breakages incurred in the post.  However, we are unable to refund delivery charges or charges for postage returns.

All refunds will be processed as soon as the goods are returned.

Please return goods to the payment address below:

Net Candles
88 Whitehouse Common Rd
Sutton Coldfield
West Midlands
B75 6HD